Job Title: Zonal Manager – Microfinance Operations
Location: Kerala (Travancore Region)
Reports To: CEO /COO
Department: Operations
About the Company:
Travancore Rural Development Producer Company (TRDPC) is a fast-growing rural financial services provider, currently engaged in both Federal Bank BC operations and own-lending programs. Our mission is to strengthen the economic stability of rural communities through inclusive, transparent, and sustainable financial services.
Role Overview:
We are seeking an experienced Zonal Manager to lead and manage microfinance operations across 30+ branches. The ideal candidate should have a strong background in the microfinance industry, with hands-on experience in managing branch networks, field teams, and financial products, especially within BC partnerships and own-lending models.
Key Responsibilities:
- Oversee end-to-end operations of microfinance branches in the assigned zone.
- Ensure smooth execution of Federal Bank BC operations and in-house lending activities.
- Lead a team of Area Managers/Branch Managers to achieve collection, disbursement, and portfolio quality targets.
- Monitor portfolio health, PAR (Portfolio at Risk), and implement corrective actions.
- Ensure adherence to compliance, audit, and regulatory requirements.
- Drive operational excellence, customer service, and grievance resolution.
- Conduct periodic training and performance evaluation of field staff.
- Prepare and submit zone-level business reports and insights to top management.
- Coordinate with central support teams – credit, risk, HR, audit, and IT.
- Identify new areas for branch expansion and business development.
Key Requirements:
- Minimum 7–10 years of experience in the microfinance sector, with at least 3–5 years in a zonal/regional managerial role.
- Proven experience managing 30+ branches or large-scale field operations.
- Strong understanding of BC model (preferably with Federal Bank) and NBFC lending operations.
- Excellent leadership, team management, and communication skills.
- Strong analytical and decision-making abilities.
- Willingness to travel extensively across the zone.
- Bachelor’s degree (MBA/Microfinance/Rural Management preferred).
Preferred Background:
- Experience in companies like ESAF, Muthoot Microfin, Fusion, Spandana, or similar.
- Exposure to digital lending tools and mobile-based field operations.
- Malayalam language proficiency is a plus.
Remuneration:
Competitive salary with performance-based incentives and allowances. Commensurate with experience and industry standards.
How to Apply:
Email your updated resume to [email protected] with subject line “Application – Zonal Manager – TRDPC”
Job Type: Full-time
Pay: ₹75,000.00 - ₹100,000.00 per month
Benefits:
- Health insurance
- Life insurance
Work Location: In person
