1.
Ensure efficiency in accounts receivable operations
Adherence to timelines for accurate accounting of payments received from customers in the region
Adherence to timelines for filing and recording of customer invoice along with the tax invoice for the region
Adherence to timelines for accurate completion of processing and accounting of cash on delivery, freight on delivery, demurrage, octroi transactions
2.
Ensure efficiency and timely completion of collections and recoveries
% collections (including cash outstanding) completed on time
Adherence to timelines for escalations in case of sticky debtors for the region
3.
Maintenance of documentation and record keeping
Number of deviations observed in documentation requirements
4.
Ensure performance driven culture
Adherence to performance management system timelines and guidelines