Online Reputation Specialist jobs in Delhi at CryptoMize are open on a rolling, always-hiring basis — we staff ORM-specialist capacity ahead of the next client surge, not after a sentiment event fires. This is a full-time, permanent Online Reputation Specialist position with immediate joining, based at our New Delhi HQ, sitting inside the ORM cell that executes sentiment-monitor passes, content-suppression cycles, and review-response drafts for sovereign, political, and enterprise clients across 18 countries. Below is the complete Online Reputation Specialist job description: the responsibilities you will own from day one, the requirements, the seniority path, and the selection process. Reputation-marketing specialists who want their monitor passes to mean something — sentiment that actually moved, profiles that actually recovered — should read to the end.
LOCATION New Delhi (HQ)
EMPLOYMENT Full-time · Permanent
AVAILABILITY Immediate · Rolling intake
COMPENSATION Discussed at screening
TRACKS ON THIS DESK33
CRAFT SKILLS NAMED11
TOOLS & SYSTEMS5
PATH STAGES4
01
01The actual work
What will you actually do as a Online Reputation Specialist at CryptoMize?
01
Work the review queues yourself — reading every new rating on monitored profiles, triaging which get replies, escalations, or silence, and drafting responses in the client's approved voice
02
File removal and policy petitions with platforms: terms-of-service arguments assembled with evidence packets and tracked through case IDs to resolution or refusal
03
Hold profile hygiene across the properties that anchor a name — outdated pages corrected, duplicate listings merged, ownership verified, categories fixed
04
Conduct rating audits when the numbers look wrong: sample reviewer accounts, spot coordination patterns, and document the fraud case for platform submission
05
Write the response library each account draws from — approvals, revisions, and tone variants maintained so replies stay consistent across responders
06
Watch alerting on assigned names around the clock; first read, first triage, first draft inside the hour when something moves
07
Correspond with publishers and editors on corrections — factual errors, outdated framing, and undisclosed updates pursued politely and persistently
ROLE RESPONSIBILITIES
As an Online Reputation Specialist at CryptoMize you will own the sentiment-monitor rhythm and suppression-cycle cadence for live engagements across sovereign, political, and enterprise clients. The role applies disciplined monitor architecture before any suppression cycle reaches a channel, because a poorly scoped monitor compounds into real reputational drift.
Quality assurance is a standing duty rather than an occasional task: most ORM firms discover monitor drift when the client profile has already been hit, but here specialists intercept them upstream — in the daily pass cadence, the response-library review, the suppression-cycle thresholds. You will maintain the specialist rhythm that lets any monitor claim be reconstructed and defended, on demand, in front of a client.
ORM specialists here also carry institutional responsibility for the intern program: supervising scoped specialist projects, reviewing their monitor drafts, and feeding intern conversion decisions. The specialists who teach well are the ones we promote first, because the cell grows only as fast as its teaching culture.
02
02Capability profile
What skills and tools does a Online Reputation Specialist need?
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Craft skills11 Tools & systems5 Offer standards4
Review-response drafting — voice-matched replies that calm rather than inflamePlatform petition craft — terms-of-service arguments backed by evidence packetsCase-tracking discipline across platform support systemsProfile hygiene: merges, verification, category and metadata correctionsFraud-pattern auditing on suspicious reviewer clustersResponse-library maintenance with approval states and tone variantsAlert-triage judgment — severity grading within minutesPublisher correspondence — correction requests that actually get answeredEmotional neutrality toward hostile content (occupational requirement)Documentation habits that make every action defensible laterDiscretion over client identities and pending removals (absolute)
Brandwatch / Talkwalker / Meltwater at scalePerception X2 (CryptoMize internal) for sentiment and review trackingGoogle Business Profile + review-platform dashboardsAhrefs / SEMrush for content-suppression and SERP shapingNotion + Google Sheets + Looker for ORM-specialist dashboards
Depth of demonstrated skill in the specific role disciplineClassification and scope of the client engagement the role supportsUrgency and time-sensitivity of active project requirementsTrack record built across CryptoMize engagements
Also known as: online reputation specialist jobs · ORM specialist vacancy · reputation marketing specialist · digital reputation specialist
03
03Seniority ladder
Online Reputation Specialist — seniority path at CryptoMize
Specialists advance by the monitor passes that ship and the sentiment they move, not tenure. The ladder below is how the ORM cell is actually organized.
Online Reputation Specialist
Owns monitor passes and suppression cycles for one to two flagship engagements. The specialist backbone of the cell.
1/4
Senior Online Reputation Specialist
Sets ORM-specialist standards, leads the response cadence during active sentiment events, mentors interns, and signs off on client-facing specialist reports.
2/4
ORM Lead
Runs the cell — staffing specialists, setting standards, and carrying final accountability for every ORM-specialist deliverable CryptoMize puts in front of a client.
3/4
Engagement Strategist
The crossover track: senior specialists who grow into client-counsel strategy, owning the reputation-marketing posture across the full engagement portfolio.
4/4
04
04The engagement surface
CryptoMize work a Online Reputation Specialist touches
Every role plugs into live engagements across the five Penta-P domains — these are the services your work feeds.
Online Reputation Specialist · Job Opening
This seat plugs into 6 live CryptoMize services across the five Penta-P domains — the work below is where yours lands.
6 SERVICESPENTA-P
Online Reputation Management
Brand Reputation Management
Reputation Monitoring
Content Marketing
Search Engine Optimization
Social Media Marketing
WHAT DOES ONLINE REPUTATION SPECIALIST COMPENSATION DEPEND ON?
Compensation is discussed during screening — never a fixed public figure, because it varies per person and per engagement. It depends on:
# OFFER CONSTRUCTION FACTOR
01 Depth of demonstrated skill in the specific role discipline
02 Classification and scope of the client engagement the role supports
03 Urgency and time-sensitivity of active project requirements
04 Track record built across CryptoMize engagements
