Role Overview
We are seeking a motivated and results-driven Telemarketer responsible for conducting outbound calls to businesses across the United Kingdom. The primary objective of this role is to introduce the company’s products and service offerings, engage decision-makers, qualify potential clients, and generate high-quality sales leads for the Business Development team.
The ideal candidate will possess strong communication skills, confidence in cold calling, and the ability to build professional conversations with business owners and senior stakeholders.
Key Responsibilities
- Conduct outbound cold calls to UK-based businesses using provided databases and lead sources.
- Introduce and clearly present the company’s products and service offerings to prospective clients.
- Identify and engage with key decision-makers within organizations.
- Understand customer needs through structured questioning and discovery conversations.
- Qualify prospects based on predefined lead qualification criteria.
- Generate and schedule qualified appointments or leads for the sales/business development team.
- Maintain accurate records of calls, conversations, and outcomes in CRM systems.
- Meet daily, weekly, and monthly call and lead generation targets.
- Handle objections professionally and maintain a positive brand image during all interactions.
- Follow call scripts and compliance guidelines while maintaining a natural conversational approach.
- Provide market feedback and insights gathered during customer interactions.
Key Performance Indicators (KPIs)
- Number of outbound calls completed
- Qualified leads generated
- Appointment conversion rate
- Data accuracy and CRM updates
- Adherence to call quality and compliance standards
Required Skills & Qualifications
- Excellent verbal communication skills in English (neutral or clear international accent preferred).
- Strong persuasion and interpersonal skills.
- Confidence in cold calling and outbound sales engagement.
- Ability to communicate professionally with UK-based business clients.
- Good listening and questioning skills to identify customer requirements.
- Self-motivated with target-driven mindset.
Preferred Experience
- Previous experience in telemarketing, B2B sales, lead generation, or call center operations.
- Experience handling UK, US, or international markets.
- Familiarity with outbound calling tools and CRM platforms.
- Experience in service-based or BPO/customer engagement industries (preferred).
Working Hours
- UK Shift Hours (aligned with UK business working hours).
What We Offer
- Performance-based incentives and growth opportunities.
- Structured career progression within sales/business development.
- Dynamic and collaborative work environment.
Primary Objective of the Role
To proactively engage new UK businesses through outbound calling, effectively present company solutions, qualify prospects, and generate high-quality leads that contribute to business growth and revenue expansion.
Pay: ₹24,000.00 - ₹44,000.00 per month
Work Location: In person
