Sinch is a global leader in the growing market for Communication Platforms as a Service (CPaaS) and mobile customer engagement. We are specialists in allowing businesses to reach everyone on the planet, in seconds or less, through mobile messaging, email, voice, and video.
We reach every phone on earth. From the lifechanging to the time-saving, we're helping our customers to interact with people like never before. For you, that means working in an environment that offers an incredible variety of exciting challenges, and the chance to impact how billions of people engage with their favorite brands. The dream of personalizing content to all 15 billion phones on the planet is no fairy tale!
More than 150,000 businesses, including many of the world’s largest companies and mobile operators, use Sinch’s advanced technology platform to engage with their customers. Moreover, Sinch has been profitable and fast-growing since its foundation. Sinch's core values are Make it Happen, Dream Big, Keep it Simple and Win Together. These values describe how our global organization works and inspire every of our more than 5,000 employees across 60 different countries
Sinch India operates in a fast-evolving regulatory landscape (telecom, data privacy, technology) where timely, commercially sound legal support is essential to protect revenue and reputation.
The team’s mandate is expanding: new AI-native products, tighter privacy obligations under the Digital Personal Data Protection Act 2023 and Rules 2025, and evolving TRAI requirements demand hands-on legal counsel who can move at business speed.
You will directly influence contract structures, risk appetite, and compliance posture - helping Sinch India compete confidently while meeting its obligations to customers, regulators, and partners.
Sinch India operates in a fast-evolving regulatory landscape (telecom, data privacy, technology) where timely, commercially sound legal support is essential to protect revenue and reputation.
The team’s mandate is expanding: new AI-native products, tighter privacy obligations under the Digital Personal Data Protection Act 2023 and Rules 2025, and evolving TRAI requirements demand hands-on legal counsel who can move at business speed.
You will directly influence contract structures, risk appetite, and compliance posture - helping Sinch India compete confidently while meeting its obligations to customers, regulators, and partners.
Commercial Contracts
Draft, review, redline, and negotiate a wide range of commercial agreements - including customer services agreements, partnership agreements, telecom operator contracts, tender documents, and third-party vendor contracts.
Conduct thorough, nuanced contract reviews to identify risks and propose commercially viable mitigations, with a target of 100% risk identification on new-logo and high-value contracts.
Simplify and standardise contract templates to support customer growth, particularly for AI-native and innovation-led offerings.
Review terms and conditions for key operator, aggregator, and enterprise contracts to limit liability and protect against external fraud.
Regulatory & Compliance
Privacy & Data Protection
Business Partnering & Stakeholder Management
Serve as a go-to legal adviser for sales, product, and telecom-operator teams - counselling on legal matters, business initiatives, and commercial-relationship issues.
Manage relationships and processes with internal teams and external stakeholders.
Communicate legal and policy issues clearly to non-legal colleagues, enabling informed decision-making.
Legal Operations & Innovation
Embrace and leverage AI-powered contract review tools (including Harvey and Gemini Enterprise) to reduce review time and increase throughput.
Work with the legal team to develop practice standards, standard operating procedures, and departmental best practices.
We want you to succeed, and we believe in setting clear expectations from the outset. In this role, you will be measured on:
Quality: Work products are thoroughly researched, legally sound, compliant, accurate, and well-presented. Risks are identified and mitigated through proper iterations, redlining, and advisory comments.
Independence: You manage your portfolio with minimal oversight, exercising sound judgement. Matters are approved from a legal standpoint only after thorough review and required approvals are obtained.
Timeliness: You meet agreed turnaround times, follow up proactively, and keep stakeholders informed.
Compliance: Full adherence to internal SOPs, approval matrices, Delegation of Authority, and APAC contracting procedures. Non-compliance is avoided; if inadvertent, it is identified and rectified promptly.
Reporting: Accurate and timely reporting; trackers maintained and updates shared with the team and management.
Continuous Improvement: Incorporate feedback promptly, strengthen skills through quarterly training, and proactively build competency in privacy, regulatory, and compliance areas.
Qualifications
Experience
5 years’ post-qualification experience in commercial law and contracts.
In-house experience (in a lean team) at a multinational company or private-practice experience at a Tier-1 law firm is mandatory.
Demonstrated experience in drafting, reviewing, redlining, and negotiating commercial contracts in a technology, telecom, or CPaaS environment.
Exposure to Indian data-protection and privacy law (DPDP Act / IT Act) and telecom regulation (TRAI / DoT frameworks).
Skills & Attributes
Exceptional contract-drafting, redlining, and negotiation skills.
Strong commercial acumen - ability to balance legal risk with business objectives.
Excellent written and oral communication in English; ability to articulate complex legal concepts in plain, accessible language.
Proactive, hands-on approach with the ability to work independently and manage multiple priorities simultaneously.
High integrity, meticulous attention to detail, and composure under pressure in a fast-paced environment.
Comfort with legal technology and AI tools; willingness to adopt new platforms and workflows.
Being you at Sinch:
We're a worldwide group of people, committed to diversity. We're working to offer an increasingly inclusive workplace wherever you are. No matter who you are, you'll be able to explore new career and growth options - sharing your voice, building your path and making it happen with us.
We’re proud to be an equal opportunity employer, and all qualified applicants will be considered to join our team regardless of race, colour, religion, gender identity or expression, sexual orientation, pregnancy, disability, age, veteran status, and more.
Your life at Sinch:
Being a Sincher is all about learning and being in pursuit of new challenges. Working in the offices, at home, or in a hybrid model, that means celebrating change and the unknown, rolling up your sleeves and seeing what impact you can have on the world. The only way is up, and you’ll be reaching for the opportunities that match where you want to take your career. It’s closer than you think.
