Job Title: Client Support Executive
Job Summary:
We are looking for a friendly, customer-focused, and responsible Client Support Executive to assist customers by handling inquiries, resolving basic issues, and ensuring a positive customer experience. The ideal candidate should have good communication skills, basic computer knowledge, and the ability to coordinate effectively with internal teams.
Key Responsibilities:
- Handle customer inquiries through phone, email, WhatsApp, and other communication channels.
- Respond to client queries promptly and professionally.
- Record customer requests, complaints, and feedback accurately.
- Coordinate with internal departments to ensure timely resolution of customer concerns.
- Follow up with clients on pending requests and provide regular updates.
- Maintain customer records and update information in the system.
- Prepare basic reports and maintain daily communication logs.
- Ensure high levels of customer satisfaction by providing courteous and efficient support.
Required Qualifications:
- Qualification: 12th Pass or equivalent qualification.
- Freshers are welcome to apply.
- 0–2 years of experience in customer service, client support, telecalling, front office, or a similar role is preferred.
Required Skills:
- Good verbal and written communication skills.
- Basic computer knowledge (MS Office, Email, Internet).
- Good interpersonal and customer handling skills.
- Ability to multitask and manage time effectively.
- Positive attitude and willingness to learn.
- Basic English communication is preferred.
Employment Type
Salary:
- As per company standards and candidate experience.
Location:
Benefits:
- Competitive salary.
- Paid leave and statutory benefits PF (as applicable).
- Training and career development opportunities.
- Friendly and supportive work environment.
- Cell phone reimbursement.
Joining:
- Immediate Joiners Preferred.
You may email your CV to [email protected]
Pay: ₹11,000.00 - ₹14,000.00 per month
Work Location: In person
