Job Title: Senior Specialist Business Management Office (BMO)
Role Intent/ About
The Senior Specialist supports the BMO Leader in driving disciplined execution across site performance reporting, work transitions, process improvement, selective automation, and value tracking. This role is hands on, and execution focused, helping translate priorities into clear data, smooth transitions, and measurable efficiency outcomes, while enabling leadership visibility and decision-making
Key Responsibilities
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Performance Reporting, MIS & Insights Outcome: Reliable performance visibility and decision-ready insights Support site-level and function-level SLA and performance reporting
Prepare dashboards, scorecards, and executive summaries for leadership forums
Ensure accuracy, consistency, and timeliness of data across reporting cycles
Track trends related to delivery, productivity, efficiency, and operational risk
Support root-cause analysis and follow-up on corrective actions
2. Transition & Work Transfer Support
Outcome: Low-friction, compliant, and repeatable work transitions
Support execution of work transitions using the site’s transition approach
Coordinate documentation, readiness tracking, and stabilization activities
Partner with global and local teams on demand intake and transition milestones
Maintain trackers and provide regular status updates for leadership visibility
Help reduce ambiguity and transition-related risks for stakeholders
3. Process Improvement & Efficiency Enablement
Outcome: Simplified processes and improved operational efficiency
Support process discovery, documentation, and improvement initiatives
Identify inefficiencies and opportunities for simplification across site operations
Partner with Business and Operations teams to enable process improvements
Support standardization and adoption of improved ways of working
4. Automation & Innovation Enablement
Outcome: Reduced manual effort and scalable efficiency gains
Support identification of selective automation opportunities aligned to business priorities
Partner with Technology and Business teams to enable pilots and enhancements
Track progress, outcomes, and learnings from automation and efficiency initiatives
Support deployment and adoption of successful improvements
5. Value Tracking & Governance Support
Outcome: Measurable business impact, not just activity
Track value realization metrics such as cost, capacity, cycle time, and quality
Maintain value and benefit trackers for innovation and efficiency initiatives
Support governance reviews with accurate data and clear status updates
Provide structured inputs to leadership and BMO governance forums
Experience and Skills
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6–9 years of overall professional experience in operations, MIS, analytics, PMO, transformation, or business operations roles
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3–5 years of relevant experience supporting performance reporting, transitions, process improvement, or efficiency initiatives
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Strong analytical and reporting skills, with experience creating dashboards and executive-ready material
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Exposure to global or multi-location delivery environments
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Ability to coordinate across Business, Technology, Finance, and Operations teams
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Strong attention to detail and execution discipline
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Clear written and verbal communication skills
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Structured problem-solving mindset and continuous improvement orientation
About Catalyst Brands
Catalyst Brands reflects the bringing together the rich heritages of our brands with modern excitement and a new vision for success. Six iconic brands came together under a unified powerhouse portfolio to celebrate the essence of American style. We will leverage our rich history, resources and best-in-class industry talent to further build the success of our brands. At Catalyst we are united in one shared purpose: We exist to ignite America’s most beloved retail brands to make fashion accessible to all.
