Email Support Executive – Non-Voice Process
Location: Brookefield, Bengaluru (Work from Office)
Shift: Day Shift
Salary
- CTC: ₹23,000 per month
- Take Home: ₹22,500 per month
Job Summary
Cogent E-Services Limited is hiring Email Support Executives for the ATHER Non-Voice Process. We are looking for candidates with strong written communication skills and at least 6 months of experience in a Non-Voice/Email Support process.
Key Responsibilities
- Handle customer queries via email professionally.
- Resolve customer issues within defined SLAs.
- Update customer information in CRM systems.
- Maintain quality standards and productivity targets.
- Coordinate with internal teams for timely issue resolution.
Eligibility
- Graduation is mandatory.
- Minimum 6 months of Non-Voice/Email Support experience.
- Excellent English communication (written & verbal).
- Proficiency in any one regional language.
- Basic computer and typing skills.
- Willing to work from the office in Brookefield, Bengaluru.
Required Skills
- Email Support
- Non-Voice Process
- Customer Service
- CRM
- Written Communication
- Typing Skills
How to Apply
Interested candidates can apply through Indeed or contact:
Mohd Afjal Ansari
HR Recruiter
7987690514
Pay: ₹22,000.00 - ₹23,000.00 per month
Application Question(s):
- Do you have at least 6 months of experience in a Non-Voice or Email Support process?
- Are you comfortable working from the office in Brookefield, Bengaluru?
- Are you fluent in English?
- Which regional language can you communicate in?
1.Kannada
2.Tamil
3.Telugu
4.Malayalam
5.Other
- Do you have experience handling customer queries through Email Support?
- Are you comfortable working in a Day Shift?
Work Location: In person
