Operational Management
- Supervise daily cleaning of guest rooms, corridors, public areas, and back‑of‑house.
- Ensure rooms are released to Front Office on time after inspection.
- Coordinate with Engineering for out‑of‑order rooms and maintenance issues.
2. Staff Supervision & Training
- Manage room attendants, supervisors, laundry staff, and public area cleaners.
- Prepare duty rosters and allocate tasks based on occupancy forecasts.
- Conduct training on cleaning standards, safety protocols, and guest service etiquette.
3. Quality Control
- Develop and enforce cleaning standards and inspection protocols.
- Conduct regular room and public area inspections.
- Act on guest feedback regarding cleanliness and service.
4. Inventory & Budget Management
- Maintain linen, terry, and amenity par levels.
- Control condemned linen and manage chemical/equipment purchases.
- Monitor departmental payroll, overtime, and housekeeping cost per occupied room.
5. Guest Satisfaction
- Handle special requests (extra amenities, allergy‑friendly rooms).
- Resolve guest complaints related to cleanliness or housekeeping service.
- Ensure hygiene standards align with brand audits and franchise requirements.
Pay: ₹25,000.00 - ₹32,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Food provided
- Health insurance
Work Location: In person
