Global, inclusive and innovative - welcome to AMS, where talent connects across cultures and backgrounds to shape the future of work.
We work with leading organisations to design and deliver talent strategies that bring together people, process, data and technology, helping millions of people find meaningful work every year. Our diverse, connected community collaborates to create results for clients and opportunities for our people to learn, grow and make an impact.
At AMS, we look for people who bring more than experience, and we welcome different perspectives and ways of thinking.
We recognise that great talent isn’t defined by titles but by skills and mindset.
At AMS, we’re looking for people who bring more than experience - they bring capability, curiosity, and the drive to contribute and grow with the team. If you’re skilled in End-to-End Recruitment, stakeholder management and Team management and excited to progress your career, this role could be your next step.
Key Responsibilities
People
- Execute people strategy across team span focussing on hiring, development,
wellbeing, engagement, and retention.
- Leading, coaching, and developing direct reports (Team Leaders) with a clear focus on
tangible outcomes, talent development and provision of destination career pathways
- Team 121's, coaching and development sessions and skip
level meetings as appropriate
- Support and where appropriate lead team meetings & engagement activity
- Input into and conduct Talent Review Meetings each Quarter with a focus on talent
development and mobility across broader teams & COE
- Conduct quarterly performance appraisals, mid-year and end of year reviews,
including PDPs
Delivery Management/Performance, Compliance and Finance
- Responsible for scaling up/down the teams to ensure delivery against target and
budget.
- Input in to, and action, account budget and reforecast processes to align team
structures and performance outcomes with demand plans and client account strategy
- Responsible for ensuring team understands the account’s commercial model, and
their role in helping achieve its strategic priorities and KPI targets
- Weekly Capacity reviews - workload, risks, challenges, win themes
- Accountable for accurate and timely reporting of operational performance from both
an AMS and client perspective. Adopt all new reporting toolkits to accurately manage
team capacity, workload allocation, funnel metrics and outputs. Weekly review of
performance trends including follow up conversations with DR's and key internal
stakeholders
- Execute and deploy client fulfilment strategy across portfolio
- Work with Team Leaders to ensure that tools and channel strategy supports
achievement of key metrics such as source mix, time to short list etc. and ensure that
all Sourcers are utilising all tools effectively. Review of tool utilisation / channel
utilisation etc. (LinkedIn, Talent Communities, CVDB's etc.)
- Drive down non-compliance for client accounts, increasing account revenue and
profitability. Review data integrity across ATS & CRM and ensure that TLs are
conducting QA activity across their teams e.g., Advert management, Screening &
Briefing QA, Mandatory Process / Training
Excellence in Sourcing - Delivery
- Work with AMS peers to understand best practices and
opportunity for innovation leveraging experience from other client groups
- Execute & embed Projects / CI / Transformation / Stabilisation as required
Skills
- Client and stakeholder management
- Team leadership
- End-to-end recruitment
- Account management
- Recruitment metrics (Time to Fill, SLA, Offer Acceptance)
- ATS knowledge (Workday, iCIMS, etc.)
- Data analysis and reporting
- Problem-solving and escalation management
- Process improvement
Requirements
- Experience managing client accounts and recruitment teams
- Strong knowledge of recruitment lifecycle and hiring strategies
- Experience with ATS and recruitment dashboards
- Ability to manage SLAs, KPIs, and client reviews
At AMS, we come from every walk of life - and that’s what makes us unique. Our culture is open, inclusive and built on trust. We empower our people with the flexibility and autonomy to work in ways that bring out their best. We offer career opportunities in every direction you want to explore.
We offer
- Growth and development focused on your strengths
- The opportunity to develop a career within one of the world’s leading organisations specialising in talent and workforce solutions.
- A team that values being Passionate, Bold, and Authentic
- Supportive communities such as our Employee Resource Groups (ERGs)
- Volunteer day - you get one additional paid day off each year to volunteer for a cause that matters to you
- A competitive reward and benefits package* (private medical care, life insurance, etc.)
- Flexibility in how and where you work*
- Hybrid model [when applies - details]
- Details may vary slightly depending on your location, local labour law, etc.
[add benefits specific for your region/country, etc.]
Our statement
We’re committed to creating an environment where everyone feels a sense of belonging. We welcome applicants from all backgrounds and encourage people with diverse skills, perspectives, and experiences to apply. We do not discriminate based upon age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other applicable legally protected characteristic.
If you require any accommodations or have any accessibility needs, please reach out via email [email protected] or make a member of our Talent Acquisition team aware at any time.
If you’re ready to bring your skills, curiosity, and passion, click Apply and let’s explore what we can achieve together!
