Department: Content & Brand Strategy
Employment Type: Full-time
Travel Requirements: 40% – 50% (Pan-India and International)
About Us
We are a disruptive, next-generation online upskilling platform dedicated to the global travel and tourism industry. Our mission is to bridge the gap between luxury hospitality and the travel trade. Through premium, video-led specialist training modules, we don't just teach the mechanics of travel—we transfer the "soul" of the world’s luxury resorts directly to tour operators worldwide. Our launch is scheduled for November 2026
The Role
We are looking for a sharp, culturally polished MarCom Manager – Brand Narrative & Luxury Experience to be the bridge between our luxury resort partners and our creative production team.
Based in Delhi NCR, you will be the custodian of the resort’s identity. You will travel to breathtaking domestic and international luxury properties that have mandated us to build their official "Specialist Courses." Your core mission? Immerse yourself in the property, interview key stakeholders (General Managers, MarCom Directors, Chief Concierges), extract the resort’s Unique Selling Propositions (USPs), vibe, and emotional DNA, and translate that magic into structured blueprints for our scriptwriters.
Key Responsibilities
- On-Site Soul Extraction: Travel to partner luxury resorts across India and globally to experience the property firsthand and decode its unique personality, vibes, and differentiators.
- Stakeholder Engagement: Conduct deep-dive interviews and workshops with resort leadership (GMs, Chefs, Spa Directors, MarCom Heads) to understand "what clicks" for their high-net-worth guests.
- Competitor & USP Mapping: Analyze how each host resort differentiates itself from regional and global competition, identifying the exact narrative hooks that tour operators need to know.
- Creative Briefing & Synthesis: Translate abstract luxury experiences (e.g., "barefoot luxury", "historical opulence") into highly structured, concrete, and punchy creative briefs for our scriptwriting and video production teams.
- Quality Assurance: Collaborate closely with scriptwriters during the drafting phase to ensure the resort's authentic voice, emotional tone, and brand guidelines are perfectly preserved in the final video training modules.
What We Are Looking For
- Experience: 4–7 years of experience in Luxury Hospitality MarCom, Luxury Travel Journalism, Public Relations, or Guest Experience Management within 5-star/luxury hospitality brands.
- The Luxury Language: An innate understanding of luxury travel trends, affluent consumer mindsets, and hospitality vocabulary.
- Exceptional Communication & EQ: A highly articulate, polished professional who can confidently engage with senior resort executives and draw out compelling stories.
- Analytical Copywriting/Briefing Skills: Proven ability to take hours of conversational interviews and synthesize them into clear, structured, and actionable frameworks.
- Global Mobility: A valid passport and the readiness to travel frequently, both domestically and internationally, often on short notice.
- Location: Must be currently residing in or willing to relocate to Delhi NCR.
What’s In It for You?
- The Ultimate Travel Itinerary: Experience and stay at some of the world's finest premium & luxury resorts as part of your core job responsibilities.
- Career Growth: Play a foundational role in a fast-scaling travel-tech startup backed by an innovative business model.
- Networking: Build deep, high-level relationships with global luxury hospitality leaders, GMs, and tourism boards.
- Competitive Compensation: Best-in-class salary with comprehensive travel perks and health benefits.
Pay: From ₹40,000.00 per month
Ability to commute/relocate:
- Noida, Uttar Pradesh (Noida): Reliably commute or planning to relocate before starting work (Required)
Experience:
- Marketing and Communication: 4 years (Required)
Work Location: In person
