Banking Customer Support Executive
Job Description:
We are looking for a Banking Customer Support Executive (Pre-Sales) to handle customer interactions and support pre-sales activities by explaining banking products and services to potential customers.
Key Responsibilities:
- Handle inbound and outbound customer calls related to banking products
- Understand customer requirements and provide suitable product information
- Explain features, benefits, and eligibility of banking services
- Generate and qualify leads for the sales team
- Maintain customer records and follow up for conversions
Requirements:
- Graduate in any discipline
- 0–3 years of experience in customer support/pre-sales/banking preferred
- Must be fluent in spoken Hindi and English
- Good communication and interpersonal skills
Job Types: Full-time, Permanent, Fresher
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Ability to commute/relocate:
- Vizianagaram, Andhra Pradesh (Vizianagaram): Reliably commute or planning to relocate before starting work (Preferred)
Language:
Work Location: In person
