Job title: SALES & ONBOARDING EXECUTIVE
Department: Operations
Sub-department: n/a
Reporting line: Sales & Onboarding Supervisor / City Fleet Manager
About Moove
Moove is on a mission to make the world more productive and successful by redefining access to auto finance and vehicle ownership. Our starting point is a technology-enabled lending model to radically transform the availability of auto finance and vehicles for on-demand mobility marketplaces. By doing so, Moove is creating sustainable jobs for entrepreneurs in the mobility sector. About the Role the Sales & Onboarding Executive role at Moove is a pivotal position responsible for driving the company's growth by acquiring and onboarding new customers. This role combines the skills of a dynamic salesperson and a meticulous onboarding specialist. The Sales & Onboarding Executive will engage with potential customers, understand their needs, and present Moove's innovative solutions. Additionally, they'll lead the onboarding process, ensuring a smooth transition for customers as they adopt the platform. This role demands strong communication, relationship-building, and project management skills to effectively bring new clients into the Moove ecosystem while maintaining high satisfaction levels.
What you’ll be doing
● Deliver 100% satisfaction, in-person support to our drivers.
● Walk drivers through onboarding and all of the tools to be successful
● Help brand the Moove name and get drivers excited
● Stay on top of Moove policies and procedures
● Register new drivers, and review accurate drivers’ information while ensuring compliance with Moove standards.
● Welcome and greet customers delightfully.
● accurately describe Moove’s product features and benefits to drivers.
● Ensure all onboarded drivers are transferred to the Moove Fleet account.
● Resolve driver related issues.
● Work with the City Fleet Manager in building harmonious relations between drivers.
● Build driver funnel dashboard for new driver acquisition across various channels
● Manage driver referral and incentive schemes.
● Manage driver agency relationships to ensure they met company KPIs.
What you will need for this position
● A Bachelor’s degree in any field such as sales, marketing, operations or any related fields.
● A minimum of 1 years of experience in operations, supply chain, logistics or marketplace experience in the mobility or tech industry.
● excellent communication skills.
● Excellent interpersonal and presentation skills, with the ability to communicate effectively (written and oral) with others at all levels of the organization and externally.
● Must be customer service-centric.
● Must possess basic administration skills.
● Ability to work independently, with little or no supervision.
● Ability to work in a fast-paced environment.
Job Types: Full-time, Contractual / Temporary
Contract length: 12 months
Pay: ₹18,000.00 - ₹28,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Application Question(s):
- Current Salary?
- Expected Salary?
Education:
- Higher Secondary(12th Pass) (Required)
Location:
- Murugeshpalya, Karnataka (Required)
Work Location: In person
