Altice – TSR Voice Process **EXPERIENCED IN INTERNATIONAL TECHNICAL SUPPORT**
Position: Technical Support Representative – International Voice Process
Location: Bangalore
Salary: ₹28,000 per month (In-hand)
Job Responsibilities
- Handle technical support queries from international customers over voice calls.
- Troubleshoot and resolve technical issues effectively.
- Identify customer problems and provide appropriate technical solutions.
- Guide customers through troubleshooting steps in a clear and professional manner.
- Maintain accurate records of customer interactions and follow quality standards.
Eligibility
- Only candidates with International Technical Voice Process experience.
- Prior experience in international technical support is mandatory.
- Strong English communication and customer-handling skills.
- Good troubleshooting and problem-solving abilities.
- Willingness to work in rotational shifts and from the office.
Pay: Up to ₹28,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
