Job Description
Position: Operations Executive
Openings: 2
Location: Mulund (W), Mumbai
Experience: 2–5 Years
Salary: ₹18,000 – ₹25,000 per month
We are looking for an Operations Executive to handle day-to-day dispatch coordination and follow-ups with transporters, courier partners, warehouse teams, and clients. The role mainly involves managing dispatches, tracking deliveries, coordinating on calls, and keeping clients updated through calls, emails, and WhatsApp to ensure timely deliveries.
Key Responsibilities
Operations & Dispatch Handling
- Coordinate with transporters, courier partners, warehouse team, and clients for daily dispatches
- Track shipments and delivery status regularly
- Follow up with transporters and courier companies for pickups and deliveries
- Ensure dispatches are sent on time
- Share delivery updates with clients through calls, emails, and WhatsApp
- Coordinate with warehouse/production team for dispatch readiness
- Handle basic delivery-related issues and update management if required
- Maintain proper communication with clients and logistics partners
Inventory & Records
- Maintain dispatch records and operational trackers in Excel/Google Sheets
- Update inward and outward stock movement records
- Maintain courier tracking details and POD records
- Prepare daily dispatch and delivery status updates
- Support barcode/scanning inventory system if required
Skills & Requirements
- Good communication and follow-up skills
- Comfortable handling calls with transporters and clients
- Basic knowledge of Microsoft Excel and Google Sheets
- Ability to manage multiple tasks and dispatch follow-ups
- Responsible and punctual in work
- Basic problem-solving approach
- Ability to work in a fast-paced environment
- Prior experience in operations, dispatch handling, courier coordination, or logistics preferred
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Provident Fund
Work Location: In person
