We are looking for a soft-spoken, guest-friendly Front Desk Manager to handle daily front-office operations.
Key Responsibilities:
- Manage smooth check-in and check-out.
- Handle guest interactions, queries, and complaints professionally.
- Stay calm and efficient under pressure.
- Coordinate with housekeeping and other departments.
- Encourage and manage guest reviews/feedback.
- Maintain daily paperwork, guest records, and reports.
- Prepare basic daily sales/revenue reports.
- Use MS Excel and MS Word for routine work.
Requirements: Previous hotel front-office experience, good communication skills, presentable personality, basic computer knowledge, and ability to work under pressure.
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
Work Location: In person
