Job Title
Post-Operative Coordinator
Department Patient Care Coordination
Job Summary
The Post-Operative Coordinator is responsible for coordinating and managing the continuum of care for patients following surgical procedures. This role ensures patients receive appropriate follow-up care, timely assessments, education, and support to promote safe recovery and improve clinical outcomes. The coordinator serves as the primary point of contact for patients, surgeons, nursing staff, and other healthcare professionals throughout the post-operative period.
Key Responsibilities Patient Care Coordination
Coordinate post-operative care plans in collaboration with surgeons, and other healthcare providers.
Schedule and manage follow-up appointments, wound assessments, and rehabilitation services.
Monitor patients' recovery progress through telephone follow-ups, or virtual consultations.
Ensure continuity of care from hospital discharge through complete recovery.
Patient Education
Provide comprehensive post-operative instructions regarding wound care, medications, activity restrictions, nutrition, and recovery expectations.
Educate patients and caregivers on recognizing signs and symptoms that require immediate medical attention.
Reinforce discharge instructions and answer patient questions regarding recovery.
Assist in developing and updating post-operative care protocols and patient education materials.
Qualifications
Bachelor's degree or Diploma in Nursing, Allied Health, Healthcare Administration, or a related healthcare field.
Minimum 0 -6 month of experience in surgical services, patient coordination, case management, or post-operative care.
Experience with electronic medical records (EMR) is preferred.
Knowledge, Skills, and Competencies
Strong understanding of surgical procedures and post-operative recovery processes.
Excellent patient education and counseling skills.
Strong organizational and care coordination abilities.
Excellent verbal and written communication skills.
Critical thinking and problem-solving skills.
Compassionate, patient-focused approach with strong attention to detail.
Key Performance Indicators (KPIs)
Timely completion of post-operative follow-up appointments.
Patient satisfaction and experience scores.
Reduction in post-operative complications and readmission rates.
Compliance with follow-up protocols and documentation standards.
Timely escalation and resolution of patient concerns.
Effective multidisciplinary communication and coordination.
Pay: ₹16,000.00 - ₹20,000.00 per hour
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Internet reimbursement
- Paid sick time
- Provident Fund
Work Location: In person
