Sales officer
Key responsibilities:
1. Sales and Revenue Generation
- Achieve or exceed assigned sales targets.
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Identify and pursue new sales opportunities (leads, referrals, cold calls).
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Promote and sell products/services to prospective customers.
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Negotiate deals and close sales.
- Build and maintain strong relationships with new and existing clients.
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Provide after-sales support to enhance customer satisfaction.
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Handle customer queries, complaints, and feedback professionally.
- Monitor market trends and competitors’ activities.
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Provide feedback to management on product performance and customer needs.
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Identify potential markets or customer segments.
- Prepare regular sales reports (daily, weekly, monthly).
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Maintain accurate records of sales activities and customer interactions.
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Update CRM systems with client information and sales progress.
- Work closely with marketing, customer service, and product teams.
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Share insights and coordinate on promotional campaigns or product launches.
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Attend team meetings and contribute to strategic planning.