JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Transport Executive
JOB PROFILE :
- a) Qualification (E): Degree
- b) Industry Type: Reputed IT Industry
- c) Overall Experience: 3 – 5 years
- e) Technical Skills (E): MS Office & Mail communication
- f) Generic Skills (E): Good Communication and Interpersonal skills
- g) Behaviours: Achievement level, Teamwork, Learning attitude & Positive thinking
JOB AIM:
To provide transport office duties in ensuring an efficient & appropriately controlled transport services as par JLL policies and processes.
Responsibilities:
1. Plan, direct, and coordinate transportation operations and logistics.
2. Own day-to-day employee transport operations for assigned shifts/routes to meet SLA (on-time pickup/drop, minimal cancellations, safe rides).
3. Use the TMS (Transport Management System) to manage roster uploads, route planning, trip creation, vehicle allocation, and trip closure with accurate passenger and location data.
4. Monitor live operations (where enabled): trip status, delays, no-shows, ad-hoc requests, and take corrective actions with transporter/driver control room.
5. Manage transport vendor performance: fleet availability, driver behaviour, vehicle hygiene, GPS compliance, breakdown response, and escalation handling; maintain scorecards.
6. Ensure safety & compliance: driver/vehicle document validity, onboarding checks, adherence to safety SOPs (especially for late-night/ladies safety requirements where applicable), incident/near-miss reporting, and audit-ready records.
7. Transport SLA: Participate in weekly SLA of transport and ensure the closer of observations.
8. Handle employee support: respond to transport queries/complaints, coordinate reroutes, ensure timely communication on delays, and close tickets in TMS/helpdesk with proper notes.
9. Own billing & finance via TMS: verify trip counts, rates, exceptions, and supporting proofs; coordinate with Finance Executive/Central Finance for invoice validation and on-time closure.
10. Produce and publish MIS from TMS: on-time performance, cancellations, utilization/occupancy, cost per trip, exceptions, complaints, and vendor SLA adherence; run weekly/monthly governance reviews.
11. Maintain accurate records of transportation activities.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
