Skill required: Talent & HR - Employee Data Process Design
Designation: Delivery Operations Senior Analyst
Qualifications:Any Graduation
Years of Experience:5 to 8 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Talent & HR Process involves managing the recruitment, development, and retention of employees. This includes overseeing hiring, onboarding, training, and performance evaluations. The goal is to ensure a skilled and motivated workforce. Responsibilities also include developing HR policies, handling employee relations, and ensuring compliance with labor laws. This role is essential for building a strong and effective team. The design of employee data processes to manage employment data, records and transactions using standard technologies and processes.
What are we looking for? Education Equivalent: Bachelor’s degree (Any discipline) •The Employee Lifecycle Administration / Data Management Team Leader in HR Shared Services is responsible for managing end to end employee lifecycle processes from onboarding to offboarding. The role ensures accurate, timely, and compliant HR transactions across systems while leading a team delivering specialist HR services to the client. • The Team Leader oversees day to day operations, drives predictable and measurable service delivery, embeds strong governance and controls, and partners with clients, internal stakeholders, and third party teams to achieve business outcomes. The role also focuses on people leadership, capability building, and continuous improvement across processes, quality, and customer experience.
Roles and Responsibilities: •• Delivery & Client Management • Ensure timely, accurate, and compliant execution of employee lifecycle transactions • Monitor and improve process performance using SLA, OLA, and KPI metrics • Collaborate with Service Management to report performance and service measures to clients • Establish governance forums and review mechanisms; manage escalations and root cause analysis • Maintain process documentation, quality controls, and compliance standards • Ensure Business Continuity and Disaster Recovery readiness • Proactively drive process improvements to reduce turnaround time, improve accuracy, and strengthen controls • Subject Matter Expertise & Compliance • Oversee onboarding, employee changes, and offboarding activities • Ensure data accuracy and integrity within HR systems (e.g., SuccessFactors) • Ensure compliance with labor regulations and data privacy requirements (e.g., GDPR) • Support audits, knowledge transfers, and internal/client initiatives • Operational Excellence & Continuous Improvement • Partner with Business Excellence teams to embed OE methodologies • Maintain dashboards, visual management, and process controls • Team Management & Development • Recruit, onboard, coach, and develop team members • Manage workload distribution, performance reviews, scorecards, and training plans • Build a performance driven culture with clear goals, feedback, recognition, and engagement • Develop SMEs, succession plans, and retention strategies • Act as first point of contact for team escalations and people related concerns • Collaboration • Work closely with HR, Local IT, BCM, clients, and third-party partners to achieve business objectives
Any Graduation
