Min. Experience: 4 Years
Location: Ahmedabad, Gujarat, India
Qualities:
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Clear thinker with the ability to simplify and explain/diagram complex solutions
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Passionate about automation and system improvement
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Customer Service centric
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Self Starter with a good sense to collaborate and build a team
Required Skills:
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Administration of Exchange Online / Office 365 – Hybrid Mode
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Exchange 2010 Administration
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Experience with PowerShell / Exchange Management Shell
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Message Tracking in both Office 365 and Exchange 2010
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Experience Managing Trouble Ticket Queues
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Proven Customer Service Skills
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Support/Configuration for Email Clients such as:
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Microsoft Outlook for Windows (multiple versions)
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Microsoft Outlook for Mac
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ActiveSync
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Mac Mail
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IMAP
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EWS
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Experience with Email Threat Prevention Services such as Proofpoint, Ironport, Message Labs, etc.
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Active Directory User and Group Attributes
Nice to Have Skills:
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Advanced Active Directory experience a plus (Users, Groups, Computers, Group Policies)
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Experience with Splunk
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Experience with Monitoring
