Job Title: Senior Manager – Closing
Department: Sales
Location: Pune (West)
Reports To: Cluster Head
Job Summary
The Senior Manager – Closing is responsible for managing the closing function for the assigned project site. The role focuses on converting qualified leads into confirmed bookings through effective client engagement, negotiations, and sales presentations. The Senior Manager will guide the closing team, monitor conversion ratios, and ensure timely deal closures while maintaining a strong client experience.
Key Responsibilities
1. Lead Conversion & Deal Closure
- Handle qualified leads generated through sourcing teams, marketing campaigns, and channel partners.
- Conduct project presentations and site walkthroughs for prospective clients.
- Convert prospects into confirmed bookings through effective negotiation and follow-ups.
2. Team Management
- Supervise and guide the closing team to achieve individual and team sales targets.
- Monitor daily follow-ups, client meetings, and deal pipelines.
- Provide training and support to improve team conversion performance.
3. Client Relationship Management
- Understand client requirements and recommend suitable property options.
- Address client concerns related to pricing, inventory availability, and payment plans.
- Maintain strong relationships with prospective and existing clients.
4. Coordination with Sourcing Team
- Work closely with sourcing managers to ensure proper lead handover.
- Provide feedback on lead quality and conversion performance.
- Ensure timely follow-ups on all qualified leads.
5. Negotiation & Sales Strategy
- Negotiate pricing and payment structures within company guidelines.
- Support team members in closing high-value or complex deals.
6. Reporting & CRM Management
- Maintain accurate records of client interactions and deal progress in CRM.
- Prepare daily and weekly reports on lead conversion, bookings, and sales pipeline.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, or related field.
- MBA preferred.
Experience
- 6–10 years of experience in real estate sales and deal closing.
- Proven track record of achieving sales targets and managing closing teams.
Key Skills
- Sales Closing & Negotiation
- Client Relationship Management
- Team Leadership
- Sales Strategy & Conversion Management
- Communication & Presentation Skills
- CRM & Sales Reporting
Pay: ₹820,702.52 - ₹1,267,297.18 per year
Benefits:
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
