Job Description:
We are hiring a Telecaller to join our team. This is a full-time position based in Gwalior (M.P.), India. As a telecaller, you will be responsible for making outbound calls to potential customers and providing information about our education consulting and related services. This role offers a great opportunity to gain valuable experience in customer relations, with the potential for career advancement within the organization.
Responsibilities
- Initiate outbound calls to potential customers to introduce and promote products/services.
- Conduct follow-up calls to nurture leads.
- Build rapport with potential customers.
- Identify potential leads through effective questioning and conversation.
- Meet and exceed daily, weekly, and monthly sales targets.
- Efficiently manage call time to maximize productivity and achieve sales goals.
- Stay updated on industry trends, product knowledge, and sales techniques.
- Follow predefined scripts while adapting to customer responses to maintain consistency.
Qualifications
- Bachelor’s degree or higher in any field.
- Effective verbal communication skills are required.
- Candidate should possess active listening abilities.
- Flexibility to adapt to changing scripts and strategies is essential.
- A good understanding of the product or service to effectively communicate its benefits to potential customers.
- Effective time management skills are essential for maximizing productivity in the job role.
- Basic proficiency in using computer applications and CRM systems is required for this position.
- The ability to think spontaneously to resolve customer issues is essential.
- The ability to work independently and take the initiative when required.
- Candidate should be capable of representing the company professionally.
Pay: ₹10,000.00 - ₹25,000.00 per month
Work Location: In person
