Travel Operations Executive
Company: Dream Holidays
Location: Mumbai (On-site)
Job Type: Full-time
About Us
Dream Holidays is a growing travel company specializing in domestic and international holidays, customized itineraries, group tours, corporate travel, student tours, and luxury vacations. We are looking for a proactive and detail-oriented Travel Operations Executive to join our team and ensure seamless travel experiences for our clients.
Key Responsibilities
- Coordinate hotel, flight, transfer, sightseeing, and visa bookings.
- Communicate with hotels, DMCs, airlines, and other travel partners to secure the best rates and services.
- Prepare detailed travel itineraries, quotations, vouchers, and travel documents.
- Manage booking confirmations, payments, amendments, and cancellations.
- Coordinate with the sales team to ensure smooth execution of confirmed bookings.
- Handle customer queries before, during, and after travel.
- Maintain accurate booking records and operational documentation.
- Resolve operational issues promptly while ensuring excellent customer service.
- Negotiate with suppliers to obtain competitive pricing and value-added services.
- Ensure all travel arrangements are completed within deadlines.
Requirements
- Bachelor's degree in Tourism, Hospitality, Business, or a related field.
- 1–3 years of experience in travel operations (Freshers with strong communication skills and a passion for travel may also apply).
- Good knowledge of domestic and international travel destinations.
- Excellent communication and coordination skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office (Excel, Word, Outlook).
- Ability to work under pressure and manage multiple bookings simultaneously.
- Experience with travel booking systems is an added advantage.
Preferred Skills
- Attention to detail
- Vendor management and negotiation
- Problem-solving mindset
- Time management
- Customer-centric approach
- Professional communication skills
What We Offer
- Competitive salary with performance-based incentives.
- Opportunity to work in a fast-growing travel company.
- Professional growth and learning opportunities.
- Friendly and collaborative work environment.
- Exposure to domestic, international, luxury, and group travel operations.
If you are passionate about travel, enjoy coordinating end-to-end travel arrangements, and thrive in a dynamic environment, we'd love to hear from you. Apply today and become a part of Dream Holidays.
Job Type: Full-time
Pay: From ₹15,000.00 per month
Work Location: In person
