We are seeking a Microsoft Dynamics 365 Marketing Consultant to design, configure, and support Dynamics 365 Marketing solutions. The consultant will collaborate with clients to understand marketing needs, translate them into system requirements, and deliver tailored solutions that enhance customer engagement and campaign effectiveness.
Key Responsibilities
- Implementation & Customization
- Configure Dynamics 365 Marketing modules (customer journeys, lead scoring, email marketing, event management).
- Customize workflows, dashboards, and reports to align with client marketing strategies.
- Client Engagement
- Gather and document business requirements for marketing automation.
- Advise clients on best practices for campaign management and customer experience.
- System Integration
- Integrate Dynamics 365 Marketing with CRM, ERP, Power BI, and other tools.
- Ensure seamless data flow across marketing and sales functions.
- Training & Support
- Conduct user training sessions for marketing teams.
- Provide ongoing technical and functional support.
- Project Management
- Collaborate with project managers to deliver solutions on time and within scope.
- Prepare documentation, user manuals, and status reports.
Qualifications
- Education: Bachelor’s degree in IT, Computer Science, Marketing, or related field.
- Experience: 3–5 years in Dynamics 365 Marketing or CRM consulting.
- Certifications: Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate preferred.
- Skills:
- Strong knowledge of Dynamics 365 Marketing features (customer journeys, segmentation, lead management).
- Familiarity with Power Platform (Power Automate, Power BI).
- Excellent communication and client-handling skills.
- Problem-solving and analytical abilities.
Pay: ₹50,000.00 - ₹100,000.00 per month
Work Location: Remote
