We are looking for a highly motivated and result-oriented Sales Team Leader to join our international BPO for Inbound Sales. The ideal candidate will have hands-on experience in leading a team, driving performance, and achieving sales targets in a fast-paced outbound/inbound environment.
Key Responsibilities:
- Lead, coach, and manage a team of 15-20 sales agents.
- Drive high conversion rates on both inbound and outbound calls.
- Develop and implement effective sales strategies to overcome objections and close deals.
- Monitor team performance against KPIs and take corrective actions as needed.
- Analyze sales data and trends to continuously improve performance.
- Prepare and maintain daily/monthly reports and ensure SLA compliance.
- Collaborate with operations and QA teams to align on performance goals.
Required Skills & Qualifications:
- Minimum 1 year of experience as a Team Leader in an International BPO (Sales Process).
- Proven track record in sales, objection handling, and closing techniques.
- Exceptional communication and interpersonal skills.
- Proficient in CRM tools and sales reporting.
- Strong analytical, detail-oriented, and logical thinking abilities.
- Capable of coaching and motivating a high-performance sales team in a high-pressure environment.
Perks & Benefits:
- Attractive performance-based incentives
- Lucrative Incentives (Daily and Monthly Incentives)
- Incentives (No Capping)
- Insurance Benefits
- Attendance Bonus
- 5 Working Days
- US Shift Opportunity
Pay: ₹40,000.00 - ₹53,000.00 per month
Benefits:
- Flexible schedule
- Health insurance
Work Location: In person
