The Manager – Operations is responsible for overseeing and coordinating all non-clinical and support services within the facility to ensure seamless day-to-day functioning and a positive experience for patients and their families. The role involves supervision of facility maintenance, vendor coordination, inventory management, housekeeping, security, and administrative support. The Operations Manager acts as the bridge between patient needs and operational service delivery, contributing to service quality, efficiency, and compliance.
Core Responsibilities
1. Facility – Non-Medical Maintenance
Maintenance
Housekeeping
Biomedical Waste (BMW) Management
Oxygen Management
Utilities Oversight
2. Facility – Medical Equipment Maintenance
3. Lab Services Coordination
4. Pharmacy Coordination
5. Security Oversight
6. Other Operational Areas
Laundry
Ambulance Services
Inventory & Register Management
7. Administrative & Billing Support
Knowledge and Experience
- Education: MBA / MHA (Healthcare Management preferred)
- Experience: Minimum 3–5 years in healthcare operations or administrative management
- Familiarity with hospital/facility infrastructure and support service coordination
Competencies
- Facility Management and Process Optimization
- Vendor and Inventory Control
- Housekeeping, Security, and Utility Oversight
- Data Analysis and Operational Reporting
- Emergency and Risk Management
- Communication and Stakeholder Management
- Cross-Functional Team Coordination
Job Types: Full-time, Permanent
Pay: ₹55,000.00 - ₹60,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
