Answer Chats: Reply to customer questions quickly and clearly through live web or app chat tools.Fix Problems: Troubleshoot technical errors, explain company rules, or resolve order and billing issues.Multitask: Handle two or more chat conversations at once without losing quality or speed.Save Notes: Log all customer interactions and ticket statuses accurately in the support software.Escalate Issues: Pass complex or angry customer claims to senior staff or other departments when needed.
Pay: ₹18,700.00 - ₹45,700.00 per month
Benefits:
- Paid time off
- Provident Fund
Work Location: In person
