Assistant Manager - Customer Quality
Location Derabassi - Punjab, India
FORVIA HELLA is a listed international automotive supplier. As a company of the FORVIA Group, FORVIA HELLA stands for high-performance lighting technology and vehicle electronics and, with the Lifecycle Solutions Business Group, also covers a broad service and product portfolio for the spare parts and workshop business as well as for manufacturers of special vehicles. With currently around 34,000 employees at over 125 locations, the company is active worldwide and generated adjusted sales of €8.0 billion in the fiscal year 2025.
YOUR TASKS
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Develop, execute, and analyze quality assurance plans, processes and procedures.
- Coordinate and lead quality improvement projects utilizing Six Sigma or Lean methodologies.
- Ensure all quality control measures adhere to industry and company standards and regulatory requirements.
- Create and maintain standardized documentation related to quality control and testing.
- Analyze failures and discrepancies to correct deficiencies by identifying trends, applying statistical methods, and recommending changes in standards, strategies, or processes.
- Conduct regular audits and inspections, identify areas of non-compliance, and initiate corrective actions as necessary.
- Facilitate training for employees to communicate quality requirements and standards, fostering a culture of continuous improvement.
- Ensure customer-driven quality control processes are effectively utilising team resources, systems, and tools to achieve quality objectives.
- Maintain regular interaction with management and other departments to coordinate and oversee quality standards.
- Participate in internal and external audits, perform product/process audits, and review andevaluate compliance with standards.
YOUR QUALIFICATIONS
- Bachelor's Degree in Engineering, Quality Assurance, or a related technical field.
- Minimum of 07 - 08 years' experience in quality assurance or quality control, preferably in engineering or manufacturing industries.
- Proven knowledge and experience with quality management systems and quality system audits.
- Strong understanding of Six Sigma, Lean Manufacturing, and other process improvement methodologies.
- Experience with statistical data analysis and various quality tools including root-cause analysis.
- Exceptional problem-solving skills with a strong attention to detail.
- Excellent interpersonal and communication skills, capable of leading and directing a team.
- Ability to read and interpret technical data, such as blueprints, charts, and regulations.
- Proficiency in Microsoft Office Suite, including advanced Excel skills, as well as other quality-related software programs.
- Certified Quality Engineer (CQE) and Certified Quality Auditor (CQA) certifications preferred.
- Understanding of regulatory standards within the lighting & automotive industry is preferred.
Even if you do not meet all our requirements, do not hesitate to apply to us, because the further development of our employees is very important to us and opens up a wide range of opportunities for you in our company.
FORVIA HELLA stands for the variety of all employees. Inclusion and diversity are firmly anchored in our company culture. We are continuously looking for new team players and welcome applications from all interested parties, regardless of their ethical and social background, age, religion, gender, disability, sexual orientation or identity.
HELLA India Lighting Ltd.
Neha Saini
