- Coordinate with the sales team for order processing, dispatch planning, and execution
- Act as a bridge between sales, production, dispatch, and accounts teams
- Ensure timely follow-up on inquiries, quotations, orders, and payments
- Handle customer communication regarding order status, delivery timelines, and queries
- Support in preparing quotations, proforma invoices, and order documentation
- Monitor pending orders and ensure closure within timelines
- Assist in resolving client issues and escalations efficiently
- Maintain MIS reports, sales data, and order tracking systems
- Guide and support junior coordinators / team members (if any)
- Ensure proper documentation and record-keeping
Key Skills Required:
- Strong coordination and follow-up skills
- Good understanding of manufacturing processes and order lifecycle
- Excellent communication (verbal & written)
- Problem-solving attitude with attention to detail
- Ability to handle pressure and manage multiple tasks
Preferred Candidate Profile:
- 5–10 years of experience in Sales Coordination, preferably in manufacturing industry
- Prior experience as a Team Lead / Senior Coordinator will be an advantage
- Mature, responsible, and dependable personality
- Strong ownership and ability to work independently
Pay: ₹35,000.00 - ₹45,000.00 per month
Benefits:
Work Location: In person