This role is not for 2070 Health.
We are looking for an experienced and dynamic Unit Head – Operations to lead the day-to-day operations of a multi-specialty healthcare facility.
Key Responsibilities
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Oversee end-to-end hospital operations including OPD, IPD, admissions, billing, discharge, and patient services.
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Ensure exceptional patient experience by addressing concerns, improving feedback scores, and maintaining service excellence.
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Drive operational efficiency, quality standards, accreditation compliance, and patient safety initiatives.
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Lead cross-functional teams, manage departmental performance, and ensure seamless coordination between clinical and non-clinical departments.
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Monitor facility management, housekeeping, maintenance, and overall hospital administration.
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Analyze operational metrics, implement process improvements, and drive cost optimization initiatives.
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Support business growth through new partnerships, insurance collections, digital marketing coordination, and revenue enhancement initiatives.
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Collaborate with leadership on strategic planning, staffing, performance management, and continuous improvement programs.
Requirements
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MBA / MHA in Hospital Operations, Healthcare Administration, or a related field.
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10+ years of hospital operations experience, including leadership and team management responsibilities.
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Strong understanding of hospital workflows, patient care processes, quality standards, and healthcare compliance.
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Excellent stakeholder management, problem-solving, communication, and people leadership skills.
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Proficiency in hospital management systems and MS Office.
What We're Looking For
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A proactive leader with a patient-first mindset.
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Strong operational and administrative expertise.
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Ability to drive performance, quality, and business growth in a fast-paced healthcare environment.
Experience: 10+ Years
Qualification: MBA / MHA
If you are passionate about healthcare operations and leading high-performing teams, we'd love to connect with you.