Urgent Hiring..!!
Job Title: Telecaller (Eye Hospital)
Department: Front Office / Patient Coordination
Job Summary:
The Telecaller is responsible for handling inbound and outbound calls, assisting patients with appointment bookings, providing information about eye care services, and ensuring a smooth patient communication experience.
Key Responsibilities:
- Handle incoming and outgoing calls in a professional and courteous manner
- Schedule, confirm, and reschedule patient appointments
- Follow up with patients for consultations, surgeries, and feedback
- Coordinate with doctors and other departments for appointment availability
- Ensure all missed calls are returned promptly
- Maintain confidentiality of patient information
Required Skills:
- Good communication and interpersonal skills
- Basic knowledge of eye care services (preferred)
- Ability to handle patients politely and patiently
- Basic computer knowledge (MS Office / Hospital Software)
- Multitasking and time management skills
Qualifications:
- Minimum 12th pass / Graduate
- Experience in telecalling, healthcare, or customer service preferred
# Immediate Joiner preferred
Contact: 9971143824, 9289307445
Email ID: [email protected]
Pay: ₹12,000.00 - ₹20,000.00 per month
Benefits:
- Paid sick time
- Provident Fund
Work Location: In person
