Main purpose
The role has been created to support the global metals & minerals operations teams.
Candidate will be responsible for several standard operational and reporting tasks intrinsically linked to the execution of purchase and sales refined metals & minerals contracts. Candidate must be focused, organized and detail oriented. Good communications skill at all levels is fundamental.
Key responsibilities
-
Executing the tasks in the system based on standard operating process and/or instructions from operators in a timely and accurate manner
-
Ensuring that the turnaround time for document presentation and task deadlines is maintained
-
Preparation of insurance certificates based on inputs from operations
-
Issue timely & accurate sales invoices based on request from operations
-
Follow ups with warehouses/counterparties for required documentation
-
Timely and accurate report out as per agreed frequency (daily, weekly, fortnightly, monthly)
-
Organizing stock inspections (appointments, updating inspection spread sheets, paying inspection invoices)
-
Determine opportunities to improve and automate processes and functions
-
Entering of assays and quality related data in the system
Required qualifications
-
Minimum 3 years experience in in managing business processes
-
IT skills: Extremely good with MS Office Suite specially Excel, Word, PowerPoint & Outlook. Should have hands on experience of leveraging MS Excel for data gathering & reporting
-
Ability to analyse large datasets
Attributes for success
-
Flair for identifying process improvement opportunities and executing them
-
An analytical mind and inclination for problem-solving
-
Fluent in English (written and verbal)
-
Quick learner and comfortable operating in a fast-paced environment
-
Good communication skills
-
Structured and organized
-
Good attention to detail, conscientious & precise
-
Ability to be flexible and work to deadlines and under pressure
-
Team player
-
Driven and self-motivated
Department overview
The Support Operations team is part of Trafigura's Metals & Minerals division, providing operational and administrative support for the physical trading of non-ferrous concentrates and refined metals across global markets.
