Job Description – Team Leader
Job Overview
We are looking for a dynamic, result-oriented, and experienced Team Leader – Business Development to lead and motivate our Admissions & Counseling team.
The ideal candidate will be responsible for driving team performance, achieving admission targets, mentoring Business Development Associates/Student Counselors, and ensuring an excellent experience for prospective students throughout the admission process.
Candidates with experience in Education, Admissions, Telesales, Business Development, or Team Management are preferred. Strong leadership, communication, counseling, and people-management skills are essential.
Key Responsibilities
- Lead, mentor, and motivate a team of Business Development Associates/Student Counselors to achieve individual and team admission targets.
- Monitor daily team performance, productivity, lead conversion, and admission metrics.
- Conduct regular coaching, training, and performance review sessions.
- Ensure timely follow-up on student inquiries and maximize lead conversion.
- Guide team members in counseling prospective students and parents about courses, admissions, and career opportunities.
- Develop and implement strategies to improve admissions, lead generation, and customer engagement.
- Monitor CRM activities and ensure accurate and timely updates.
- Maintain records of team performance, student interactions, follow-ups, and conversions.
- Coordinate with internal departments to ensure a smooth admission and enrollment process.
- Prepare daily, weekly, and monthly performance reports for management.
- Handle and resolve escalated student or parent concerns professionally.
- Ensure adherence to organizational policies, admission procedures, and quality standards.
- Foster a positive, collaborative, and target-driven team environment.
Eligibility
- Bachelor's degree in any discipline.
- 2–4 years of experience in Business Development, Student Counseling, Admissions, Telesales, Customer Relationship Management, or a related field.
- Prior experience in team handling, leadership, or supervision is preferred.
- Experience in the Education/EdTech industry will be an added advantage.
- Proficiency in English and the local language.
- Basic knowledge of MS Office and CRM tools.
Required Skills
- Strong leadership and team management skills.
- Excellent verbal and written communication skills.
- Strong counseling, negotiation, and persuasion abilities.
- Ability to motivate, coach, and mentor team members.
- Target-oriented mindset with strong problem-solving skills.
- Excellent organizational and time-management abilities.
- Strong analytical, reporting, and performance-monitoring skills.
- Ability to work under pressure and consistently achieve business targets.
What We Offer
- Competitive salary with attractive performance-based incentives.
- Leadership and career growth opportunities.
- Training and professional development programs.
- Supportive and collaborative work environment.
- Opportunity to lead and develop a high-performing business development team.
Job Details
Position: Team Leader – Business Development
Employment Type: Full-Time
Work Location: In Person
Salary: ₹25000 – ₹35000
Candidates with proven leadership skills, a passion for business development, and the ability to drive high-performing teams are encouraged to apply.
Pay: ₹25,000.00 - ₹35,000.00 per month
Work Location: In person
