Key Responsibilities:
- Ensure high standards of service are consistently delivered in all food and beverage outlets.
- Handle guest complaints or concerns promptly and professionally, escalating to management when necessary.
- Supervise and guide junior service associates, providing on-the-job training and support.
- Greet guests warmly, anticipate their needs, and provide personalized service.
- Maintain thorough knowledge of menus, promotions, and special dietary offerings.
- Coordinate with kitchen and bar teams to ensure smooth order execution and timely service.
- Monitor cleanliness and presentation of service areas, ensuring compliance with hygiene and safety standards.
- Assist in inventory control and requisition of supplies as needed.
- Support the F&B Supervisor/Manager in daily operations and team coordination.
Requirements:
- Minimum 2–3 years of experience in F&B service; prior leadership or mentoring experience is preferred.
- Diploma or degree in Hospitality Management is an advantage.
- Excellent communication and interpersonal skills.
- Strong problem-solving and customer service skills.
- Ability to work flexible shifts including weekends and holidays.
Skills
- Positive attitude and team spirit
- Attention to detail
- Time management and multitasking ability
- Guest-oriented approach
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹22,000.00 per month
Benefits:
- Food provided
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund
Work Location: In person
