Public Relations Officer (PRO)
Location: Vimala Hospital, Kanjoor
Vimala Hospital is looking for a dedicated and dynamic Public Relations Officer (PRO) to join our team.
Qualifications
- MHA (Master of Hospital Administration) or MBA (Preferred)
- Any Degree with relevant hospital experience may also apply.
Experience
- Minimum 2 years of experience as a Public Relations Officer (PRO) or Patient Relations Officer in a hospital (Mandatory).
Key Responsibilities
- Handle patient relations and resolve patient queries and grievances.
- Coordinate with insurance companies, TPAs, and corporate clients.
- Guide patients and attendants regarding hospital services and procedures.
- Coordinate with various hospital departments to ensure a smooth patient experience.
- Collect and analyze patient feedback and report improvement areas.
- Support hospital branding, health camps, and community outreach activities.
- Maintain professional communication with patients, visitors, and stakeholders.
Skills Required
- Excellent communication and interpersonal skills.
- Fluency in English and Malayalam.
- Strong problem-solving and conflict-resolution abilities.
- Good knowledge of MS Office and Hospital Information Systems (HIS).
- Ability to work independently and as part of a team.
- Patient-focused approach with a professional attitude.
Shift: Day Shift / Rotational Day Shift
Apply Now
Interested candidates may send their updated CV to - 75599 99831.
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
