job responsibilities for a Restaurant Captain listed in bullet points
- Greet guests warmly and ensure excellent customer service throughout their dining experience.
- Supervise and coordinate the activities of dining room staff to ensure smooth service.
- Assign sections to servers and monitor their performance during shifts.
- Take orders from guests and ensure timely and accurate service delivery.
- Resolve customer complaints and handle any issues promptly and professionally.
- Ensure proper table setup, cleanliness, and presentation standards are maintained.
- Communicate effectively with the kitchen and bar staff for efficient order flow.
- Train and guide new service staff on restaurant protocols and service standards.
- Upsell menu items and promote daily specials or high-margin dishes.
- Monitor inventory of dining essentials (e.g., cutlery, napkins, condiments) and request replenishment when needed.
- Maintain accurate billing and ensure smooth handling of payments.
- Ensure compliance with food safety and hygiene standards.
Job Type: Full-time
Pay: ₹13,000.00 - ₹18,000.00 per month
Benefits:
Work Location: In person
