- Welcome and greet guests warmly and professionally.
- Handle guest check-in and check-out.
- Verify guest identification and reservation details.
- Assign and provide room keys/cards.
- Provide information about hotel facilities, services, and policies.
- Handle guest requests, questions, and complaints.
- Manage telephone calls, emails, and enquiries.
- Handle reservations, cancellations, and room changes when required.
- Prepare and check guest bills and payments.
- Maintain accurate guest records and registration details.
- Coordinate with Housekeeping about room availability and room status.
- Assist with VIP guests and special requests.
- Promote or upsell hotel facilities and room upgrades where appropriate.
- Maintain proper cash handling and front-office records.
- Coordinate with F&B, Security, Engineering, and other departments.
- Follow hotel SOPs, service standards, and security procedures.
Pay: ₹8,000.00 - ₹11,000.00 per month
Benefits:
- Flexible schedule
- Food provided
- Provident Fund
Work Location: In person
