Founder Assistant & Store Manager
Company: Angroos Gifts Boutique
Location: Kadavanthra, Kochi
Job Type: Full-Time
Salary: ₹30,000 – ₹50,000 per month + Performance Incentives
About the Role
Angroos Gifts Boutique is looking for a highly organized, proactive, and responsible Founder Assistant & Store Manager to work closely with the Founder while managing the day-to-day operations of the showroom. This position combines executive assistance, client relationship management, enquiry handling, and store management. The ideal candidate should be capable of representing the Founder professionally while ensuring smooth business operations and an exceptional customer experience.
Key ResponsibilitiesFounder Support
- Assist the Founder in managing daily business operations and priorities.
- Manage the Founder’s calendar, appointments, meetings, and travel arrangements.
- Prepare reports, presentations, quotations, and business documents.
- Track pending tasks and ensure timely follow-up and completion.
- Maintain complete confidentiality regarding business information.
Communication & Enquiry Management
- Professionally handle the Founder’s phone calls, WhatsApp messages, emails, and business enquiries.
- Screen and prioritize incoming calls and messages, responding appropriately on behalf of the Founder.
- Schedule meetings and coordinate follow-ups with clients, suppliers, and business partners.
- Handle customer enquiries through phone, WhatsApp, email, social media, website, and walk-in customers.
- Prepare quotations, follow up with enquiries, and support order conversions.
- Ensure every enquiry receives a prompt and professional response.
Client & Vendor Management
- Build and maintain strong relationships with corporate clients, suppliers, and vendors.
- Coordinate meetings, product discussions, quotations, deliveries, and payments.
- Follow up on pending enquiries, purchase orders, and business commitments.
- Represent the Founder professionally during client interactions whenever required.
Store Operations
- Manage the daily operations of the showroom.
- Supervise staff and ensure smooth workflow across all departments.
- Monitor customer service standards and resolve customer concerns.
- Ensure attractive product displays, stock availability, cleanliness, and store presentation.
- Coordinate with the sales, accounts, production, packing, and delivery teams for smooth execution of customer and corporate orders.
- Monitor daily sales performance and ensure operational efficiency.
Administration & Business Coordination
- Organize company documents, contracts, invoices, and confidential records.
- Coordinate with HR, Marketing, Accounts, Purchase, Production, and Operations teams.
- Prepare meeting notes and follow up on assigned tasks.
- Support recruitment, interview scheduling, and administrative activities when required.
- Assist in exhibitions, corporate events, business meetings, and special projects.
Additional Responsibilities
- Be available to handle urgent client calls, WhatsApp messages, emails, and business communications after office hours whenever required, especially for high-value corporate orders or urgent business matters.
- During festive seasons, exhibitions, product launches, and bulk order periods, be willing to work additional hours, weekends, or holidays when required.
- Maintain the highest standards of professionalism, confidentiality, leadership, and customer service.
- Perform any additional responsibilities assigned directly by the Founder.
Requirements
- Bachelor’s Degree in Business Administration, Commerce, Management, or a related field.
- 2+ years of experience in administration, retail management, customer relationship management, or executive assistance.
- Excellent communication skills in English and Malayalam.
- Strong leadership, organizational, and multitasking abilities.
- Good knowledge of Microsoft Office, Google Workspace, and basic business software.
- Ability to work independently, make decisions, and handle confidential information with integrity.
- Experience in retail, corporate gifting, or showroom management will be an added advantage.
Benefits
- Performance-Based Incentives
- Career Growth Opportunities
- Direct Exposure to Business Management
- Professional Training & Leadership Development
- Friendly and Growth-Oriented Work Environment
How to Apply
Interested candidates should send:
- Updated Resume
- Passport Size Photo (if not attached with the resume)
- Current & Expected Salary
- Notice Period / Earliest Joining Date
Email: [email protected]
WhatsApp: +91 8089757187
Pay: ₹20,000.00 - ₹35,000.00 per month
Benefits:
- Paid sick time
- Paid time off
Work Location: In person
