- Lead the planning, coordination, and execution of strategic initiatives across Marketing, Outreach, Admissions, and Technology.
- Develop and maintain project plans, annual operating calendars, quarterly roadmaps, milestone plans, resource plans, communication plans, risk registers, and governance frameworks, with clear objectives, ownership, timelines, dependencies, and measurable outcomes.
- Manage multiple concurrent projects including digital and brand campaigns, website, SEO, content and performance marketing, media buying, school engagement, career fairs, university partnerships, corporate outreach, workshops, events, admissions drives, scholarships, CRM, and student engagement initiatives.
- Oversee technology and digital initiatives including CRM implementation, marketing automation, dashboards, AI initiatives, website improvements, and digital tools, along with non-technology initiatives such as print, outdoor branding, merchandise, events, collateral, and process improvement.
- Coordinate with Marketing, Admissions, Outreach, Academic Schools, Registrar, Finance, Procurement, IT, HR, senior leadership, agencies, consultants, vendors, and external partners to ensure effective collaboration and timely execution.
- Monitor projects against scope, timelines, budgets, quality, risks, dependencies, deliverables, and KPIs, and provide regular execution updates to leadership.
- Maintain project dashboards, weekly status reports, risk and issue logs, budget trackers, resource utilization reports, executive summaries, action trackers, and decision logs.
- Identify and proactively manage delivery risks, resource constraints, cross-functional dependencies, vendor delays, budget variances, escalations, and compliance issues, including mitigation and contingency planning.
- Plan and facilitate operational reviews, project status meetings, leadership reviews, cross-functional meetings, vendor reviews, sprint reviews, and retrospectives, ensuring decisions and action items are documented and closed on time.
- Coordinate external vendors and agencies for creative, digital marketing, media, events, printing, technology, website development, and content production, ensuring timely and quality delivery.
- Monitor project budgets, marketing spends, vendor invoices, resource allocation, utilization, forecasts, and cost optimization opportunities, supporting financial planning and budget control.
- Drive continuous improvement, process standardization, automation, operational efficiency, collaboration, communication, reporting, and project governance, and implement project/program management best practices.
Pay: ₹50,000.00 - ₹60,000.00 per month
Benefits:
Experience:
- Program & Operations Management.: 5 years (Preferred)
Work Location: In person