Job Description – Sales Manager
Position: Sales Manager
Location: Aluva / Kochi, Kerala
Department: Sales & Business Development
Reporting To: Business Head / Director
Job Summary
We are looking for a dynamic and result-oriented Sales Manager to drive business growth by closing leads for architecture, interior design, construction, and renovation projects while leading a team of Sales Executives responsible for enquiry handling and follow-ups. The ideal candidate should have strong leadership, negotiation, and client relationship management skills with a proven track record in high-value consultative sales.
Key Responsibilities Lead Closing
- Personally handle high-value or escalated leads related to architecture, construction, interior design, and renovation projects.
- Conduct client meetings, site visit coordination, and negotiation discussions to convert enquiries into confirmed projects.
- Present company services, project portfolios, and customized solutions to prospective clients.
- Achieve monthly and quarterly sales targets and revenue objectives.
- Coordinate with the design and estimation teams to prepare quotations and project proposals.
- Negotiate pricing, payment terms, and project agreements before handing over projects to the execution team.
Team Management
- Assign daily calling and follow-up targets to Sales Executives.
- Monitor call quality, response time, and CRM updates to ensure efficient lead management.
- Train and mentor the sales team on effective pitching, objection handling, and appointment scheduling.
- Track individual and team performance through KPIs such as lead conversions, consultations booked, and revenue generated.
- Take over complex or stalled leads to maximize conversion opportunities.
- Conduct performance reviews and recommend incentives or improvement plans.
- Recruit, onboard, and train new Sales Executives as the team expands.
- Motivate the team through contests, recognition programs, and performance-based initiatives.
Process & Coordination
- Ensure all enquiries from website, WhatsApp, social media, and other sources are accurately updated in the CRM.
- Coordinate with design, architecture, and marketing teams to maintain smooth lead flow and project planning.
- Analyze sales funnel performance and recommend improvements in lead handling and conversion strategies.
- Represent the organization during client meetings across assigned branches when required.
- Ensure seamless handover of confirmed projects to the execution team with complete client requirement documentation.
- Maintain strong relationships with existing clients to generate referrals and repeat business.
- Monitor competitor activities, pricing strategies, and market trends to provide business insights.
- Support management in planning promotional campaigns, seasonal offers, and pricing strategies.
- Conduct after-sales follow-ups to ensure customer satisfaction and encourage referrals.
Requirements
- 3–6 years of sales experience, preferably in real estate, construction, architecture, or interior design.
- Prior experience in leading and managing a sales team is preferred.
- Proven success in closing high-value consultative sales (project values ranging from lakhs onwards).
- Excellent communication, presentation, and negotiation skills in Malayalam and English.
- Proficiency in CRM software, WhatsApp Business, and sales tracking tools.
- Own two-wheeler or personal vehicle preferred for client meetings and site visits.
Key Skills
- High-ticket Consultative Sales
- Sales Team Leadership
- CRM & Lead Management
- Client Relationship Management
- Negotiation & Closing Skills
- Objection Handling
- Performance Monitoring & Reporting
- Sales Strategy & Business Development
- Referral Generation
- Local Market Knowledge (Kochi, Ernakulam & Kerala)
Pay: ₹30,000.00 - ₹40,000.00 per month
Work Location: In person
