1. Merchant Integration Execution
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Drive end-to-end implementation of Snapmint Checkout APIs across D2C and enterprise merchants
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Align on integration architecture (API, SDK, webhooks, payment flows)
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Coordinate with merchant tech teams for sandbox testing and production launch
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Ensure SLAs for go-live timelines
2. Technical Rollouts & System Changes
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Manage rollouts of EMI visibility enhancements
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Credit decisioning changes
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Risk rule deployments
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Checkout UX updates
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Payment gateway integrations
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Coordinate backend + frontend dependencies
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Ensure backward compatibility and minimal merchant disruption
3. Cross-Functional Dependency Management
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Act as the single-threaded owner across Engineering, Product, Risk, Merchant Success, and Business
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Track technical blockers and resolve escalation loops
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Maintain structured integration trackers & dashboards
4. Go-Live & Stabilization
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Oversee UAT validation and sign-offs
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Monitor post-launch metrics: EMI penetration, Conversion rate, Order success rate, API error rates
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Lead RCA if performance drops post implementation
5. Scalability & Process Improvement
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Build standardized integration playbooks
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Improve time-to-live for merchants
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Reduce implementation friction
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Create reusable documentation & governance frameworks
What we are looking for :
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Experience handling enterprise-scale integrations
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Deep understanding of payments / fintech / checkout systems
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Proven track record of managing concurrent complex implementations
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Strong ability to drive external stakeholder alignment
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Experience handling integration escalations & SLA governance
