Job Title: Customer Support Executive
Experience: 2 Months to 1 Year (Freshers can apply)
Salary: ₹5,000 – ₹20,000 per month (Based on experience and performance)
Job Location: Borivali West Near Railway Station
Job Responsibilities:
- Handle customer inquiries via phone, email, chat, or WhatsApp.
- Resolve customer complaints and provide appropriate solutions.
- Maintain a positive and professional attitude while interacting with customers.
- Record customer interactions and update CRM/software.
- Follow up with customers to ensure issue resolution.
- Coordinate with internal teams for timely customer support.
- Meet daily productivity and quality targets.
Requirements:
- 2 months to 1 year of experience in customer support, telecalling, or a similar role.
- Good communication skills in English, Marathi and Hindi (regional language is a plus).
- Basic computer knowledge and typing skills.
- Ability to handle customers patiently and professionally.
- Graduate or undergraduate candidates can apply.
Skills:
- Excellent communication and interpersonal skills.
- Problem-solving ability.
- Active listening.
- Customer-focused approach.
- Time management and multitasking.
Benefits:
- Training and career growth opportunities.
- Friendly work environment.
Interested candidates can apply by sending their resume to: [email protected]
Pay: ₹5,000.00 - ₹20,000.00 per month
Work Location: In person
