Job Summary:
We are seeking a professional, well-groomed, and customer-focused Front Desk Receptionist with experience in the hospitality industry. The ideal candidate will be responsible for managing the front office, welcoming visitors, handling calls, coordinating meetings, and ensuring a positive first impression for clients, guests, and employees.
Key Responsibilities:
- Welcome and assist visitors, clients, and guests in a courteous and professional manner.
- Manage the reception area to ensure it remains clean, organized, and presentable.
- Answer, screen, and transfer incoming telephone calls promptly.
- Handle visitor registration, issue visitor passes, and maintain visitor records.
- Coordinate meeting room bookings and arrange refreshments when required.
- Receive, sort, and distribute incoming mail, courier packages, and deliveries.
- Maintain front office registers, logs, and records accurately.
- Assist employees with administrative and front office-related requirements.
- Coordinate with housekeeping to ensure reception and common areas are well maintained.
- Coordinate with security for visitor management and access control.
- Handle customer inquiries and complaints professionally and escalate when necessary.
- Support HR and Administration with office events, travel bookings, and general administrative tasks.
- Ensure excellent customer service standards at all times.
Pay: ₹10,000.00 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
- Provident Fund
Work Location: In person
