1. Publishing SDA trackers with stakeholders / Internally units for CAPA. Reduction in Repeats (CTR/CTC/CTB). Faster and timely closure of SDA observations.
2. Managing data for the Maturity/ Survival Benefits/ PS for MIS preparation and sharing with all stakeholders.
3. 100% Accuracy in Authorization of payout cases as per defined matrix
4. Managing Internal as well as Regulatory audit requirements and ensuring that the process is managed without any deviation/observations
5. Follow-up with various stakeholders in IT / Legal/ Product teams
6. Preparing presentations using MS powerpoint/ dashboards for management reviews.
7. HNI /NRI dashboards with internal PS & Payouts team and reduction in TAT breach.
8. Managing Complaints dashboard for PS & Payout, trend analysis and reduction in complaints
9. Identify areas of improvement and driving such projects for end results
