Overview
iTeach Schools runs free and high-impact secondary schools and a college-to-career program for the most disadvantaged students of Pune and PCMC. Like many Indian cities, both of these public education systems only go up to Grade VII, leading to the poorest students being unable to finish their schooling. In 2026, with a staff of 350 members across nine schools, we will serve 4700 students and 4000+ alumni giving students a fighting chance at college, career, and citizenship. We aim to grow to 30 schools and 10,000 students over the next five years.
Take a peek into our world http://www.iTeachSchools.org.
Role Summary
As an essential member of iTeach Schools' technology team, the IT Associate will be responsible for implementing and managing technology initiatives that enhance organisational efficiency and effectiveness. This role involves designing and executing technology strategies, overseeing operations, and ensuring robust data management practices.
Responsibilities
Vendor AMC, System Repair, Inventory, and Drive Handling:
- Manage vendor Annual Maintenance Contracts (AMC) for laptops and tablets, ensuring timely maintenance and cost-effective solutions.
- Oversee the repair and maintenance of laptops and tablets, maintaining an organized inventory of these device.
- Handle data storage drives, ensuring data security, and facilitating data access as per the organization's operational needs.
- Act as a customer liaison for the computing operation, resolving issues promptly.
Operations:
- Identify suitable hardware and software vendors and service providers, nurturing productive, long-term relationships and contracts.
- Establish systems for inventory management and monitoring of technology resources.
- Develop manuals and Standard Operating Procedures (SOPs) and offer user training for seamless adoption of hardware/software in the organization.
- Research and recommend system equipment upgrades while managing equipment inventory.
- Conduct routine maintenance and inspection of network and server systems.
Data Management:
- Create efficient systems for data collection and analysis across various domains, including students, staff, and external stakeholders.
- Implement processes for data storage, archiving, and security, ensuring compliance with data protection regulations.
- Manage iTeach's official Google Drive and ensure data security.
- Provide guidance and training to other associates and admins as needed.
Experience & Competencies:
Required:
- Bachelor's/Master’s degree in Information Technology, Computer Science, Information Systems, or a related field.
- Strong proficiency in Microsoft Excel.
- 1-2 years of experience working for IT projects.
Preferred:
- Previous experience working in the development/education sector.
Location: Pune
Compensation and Benefits: We take pride in offering competitive compensation and benefits commensurate with the candidate's education and work experience. The salary range for this position ranges from 30k - 36k pm CTC, and we are dedicated to providing top-notch industry benefits. These benefits include PF, gratuity, medical insurance (up to 3 lakh PA), paid leaves, annual increments, and promotion opportunities.
