E-commerce Executive (Warehouse) is responsible for managing the flow of online orders within a warehouse or fulfillment center. If the candidate has experience working with Amazon, Flipkart, or a seller servicing these marketplaces, they are typically familiar with marketplace operations, order fulfillment, inventory management, and platform-specific service level agreements (SLAs).
Typical Roles and Responsibilities1. Order Processing
- Process orders received from Amazon, Flipkart, Myntra, Meesho, etc.
- Generate invoices, shipping labels, and packing slips.
- Ensure orders are picked, packed, and dispatched within SLA timelines.
2. Inventory Management
- Maintain accurate inventory records.
- Perform stock reconciliation between the warehouse and marketplace portals.
- Monitor stock levels and coordinate replenishment.
- Investigate inventory discrepancies.
3. Marketplace Operations
- Manage seller dashboards - example - Amazon Seller Central, Flipkart Seller Hub.
- Update inventory, pricing, and product availability.
- Monitor order status, cancellations, and returns.
- Ensure compliance with marketplace policies.
4. Warehouse Coordination
- Coordinate with warehouse staff for picking and packing.
- Ensure products are packed according to marketplace standards.
- Monitor dispatch schedules and courier handovers.
5. Returns Management
- Process customer returns and reverse logistics.
- Inspect returned products.
- Update inventory after return verification.
- Handle damaged or lost shipments.
6. Performance Monitoring
Track KPIs such as:
- Order processing time
- Dispatch SLA
- Order cancellation rate
- Return rate
- Inventory accuracy
- Fill rate
7. Documentation
- Generate invoices and e-way bills (where applicable).
- Maintain dispatch records.
- Prepare MIS reports on orders, inventory, and returns.
Skills ExpectedTechnical Skills
- Amazon Seller Central
- Flipkart Seller Hub
- Inventory Management Systems (IMS)
- Warehouse Management Systems (WMS)
- Excel (VLOOKUP, Pivot Tables, XLOOKUP, basic formulas)
- ERP systems (SAP, Oracle, Zoho, Tally, etc.)
- Barcode scanners and handheld devices
Soft Skills
- Attention to detail
- Time management
- Coordination with multiple teams
- Problem-solving
- Ability to work under tight SLAs
Job Types: Full-time, Walk-In
Pay: ₹20,000.00 - ₹22,000.00 per month
Application Question(s):
- Are you currently in a radius of 10-15kms around Vadpe, Thane?
Education:
Experience:
- E-Commerce: 1 year (Preferred)
Work Location: In person
