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ServiceNow CSM Consultant
Chennai/Indore/Pune/Remote
ServiceNow Development
3-6 Years
Role:
ServiceNow CSM Consultant
Location:
Chennai/Indore/Pune/Remote
Experience:
3-6 Years
Key Skills:
CSM, ITSM
What will your role look like
Able to identify system deficiencies and recommends solutions continual service improvements
Functional understanding of OpenFrame / CTI technology, NOW Experience UI Framework, JMS integrations, internationalization (i18n)
Basic understanding of ServiceNow Machine Learning and Predictive Intelligence capabilities, MID Server
Why you will love this role
Besides a competitive package, an open workspace full of smart and pragmatic team members, with ever-growing opportunities for professional and personal growth Be a part of a learning culture where teamwork and collaboration are encouraged, diversity is valued and excellence, compassion, openness and ownership is rewarded
We would like you to bring along
Understanding in ServiceNow development, implementation & integration with hands-on knowledge in javascript, UI policies, UI action, workflow, business rule, client script, Script Includes, Business Rules and ACL.
Experience with ServiceNow CSM, ITSM, and Service Portal
Experience with ServiceNow in Developer or Support role (Incident, Problem, Change management or Customer Service Management)
Solid knowledge of CSM module
Experience with instance upgrade and patching
Experience with SOAP, RESTful API, scripting with ServiceNow
Worked on multiple integrations of ServiceNow-Monitoring Tools
Experience in Agent workspace and Virtual agent
Functional knowledge of the CSM module of ServiceNow.
