Job Responsibilities:
- Provide desktop and deskside support to end users.
- Troubleshoot hardware, software, and operating system issues.
- Install, configure, and upgrade Windows operating systems and software.
- Install patches and perform hardware/software break-fix activities.
- Support MS Office and other business applications.
- Handle basic networking issues including LAN, WAN, Wi-Fi, switches, and routers.
- Set up and support audio/video conference rooms.
- Provide support to VIP and VVIP users with excellent communication skills.
- Use tools such as Putty, TeamViewer, TFTP Server, and Webex for troubleshooting.
Required Skills:
- 4+ years of experience in Desktop/EUC Support.
- Good knowledge of Windows OS and desktop troubleshooting.
- Basic networking knowledge.
- Strong English communication skills.
- Experience supporting VIP/VVIP users.
- Knowledge of Cisco devices is preferred. CCNA certification is an advantage.
Mandatory Requirements:
- Laptop with Windows OS and admin rights.
- Cisco Console Cable.
- Ability to connect and troubleshoot Cisco routers.
- Knowledge of Webex, Putty, and TeamViewer.
- Ready to travel to client sites if required.
Pay: ₹8,786.58 - ₹35,441.02 per month
Benefits:
Work Location: In person
