Category :
Consultant
Job Type :
Full-Time
Location :
Thane
Job Duties & Responsibilities
Handle the complete lifecycle of attestation and apostille cases, including document verification, scrutiny, and submission.
Ensure compliance with MEA, HRD, Embassy, and state authentication guidelines, while following SOPs and turnaround timelines.
Coordinate smoothly with clients, vendors, and external authorities, including MEA, State HRD/Home Departments, and notary offices.
Provide timely case updates to clients and handle escalations related to delays or documentation issues.
Maintain accurate records of all processed cases and ensure zero-error documentation and data confidentiality.
Prepare daily, weekly, and monthly case tracking reports, monitor TAT, identify delay patterns, and suggest process improvements.
Lead and manage the team effectively, ensuring productivity, timely task completion, and achievement of business targets.
Location : BTW Visa Services (India) Pvt Ltd Office no 702, Pranav Building, Gaondevi Road,Opp Gaondevi Bus Depot, Thane - 400602
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